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Hotel · Hakone · Kanagawa

Hakone Highland Hotel

A modern 4-star retreat in the Sengokuhara highlands, with open-air baths, on-site dining, and a base near Hakone's gardens and museums.

  • Open-air baths and jacuzzi on site
  • Free Wi-Fi and 24-hour reception
  • Bus stop nearby for easy exploration
8 Great 252 reviews Booking.com 8 · 252 reviews

About

Hakone Highland Hotel

Hakone Highland Hotel sits in the Sengokuhara area of Hakone, Kanagawa, a short walk from gardens and a pottery store. The hotel offers contemporary rooms, a restaurant, and a gift shop, with free Wi-Fi throughout.

Rooms come in twin layouts with either standard or open-air bath options, and include amenities like air conditioning, a flat-screen TV, and an electric kettle. The property also features a jacuzzi, a bar/lounge, and a non-smoking policy throughout.

  • Non-smoking property
  • Free internet access
  • Safe deposit box
  • 24-hour reception
  • Sundry/Convenience shop
  • Gift/Newsstand

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Open-air baths and jacuzzi — Guests highlight the onsen experience, including indoor and outdoor baths, a jacuzzi, and a steam room, adding to a relaxing stay.
  • Convenient bus access — A bus stop right outside the hotel provides direct connections from the train station, making it easy to explore the area without a car.
  • Modern and spacious rooms — Rooms are described as large with modern design, comfortable beds, and amenities like coffee machines and electric kettles.

Worth weighing

3 to weigh
  • No pets allowed — The hotel's policy does not permit pets, despite some reviews mentioning a pet-friendly experience, so confirm directly if traveling with animals.
  • Check-out by 10:00 AM — Guests must vacate their rooms by 10:00 AM, which may feel early for those wanting a leisurely morning.
  • Limited on-site dining options — While there is a restaurant and bar, guests mention eating at La Canzone is within walking distance, suggesting limited variety on site.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard Twin Room

  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Twin Room Open-Air Bath Museum Ticket

  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Standard Twin Room Extra Bed Museum Ticket

  • Shower
  • Heating
  • Bathtub
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Dining

  • Restaurant
  • Bar/Lounge area
  • Electric kettle
  • Coffee machine

Wellness

  • Jacuzzi
  • Open-air bath (in select rooms)

Convenience

  • 24-hour reception
  • Free Wi-Fi in rooms
  • Safe deposit box
  • Sundry/Convenience shop
  • Gift/Newsstand

Room Amenities

  • Air conditioning
  • Heating
  • Flat-screen TV
  • In-room safe
  • Sitting area
  • Free toiletries
  • Cots

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8
Great 252 reviews

Guest-rated 8/10 from 252 reviews

Booking.com · 8 · 252 reviews
8Verified guest

“The room was spacious and had a modern feel.”

8Verified guest

“My twin room was excellent with a great mountain view. The bed was comfortable and the bathroom large. Staff were pleasant and service was top-notch.”

8Verified guest

“A truly relaxing stay. The rooms were very comfortable with a cozy bed and modern design, plus a well-stocked mini bar. Staff were friendly and accommodating. The food was delicious and service was great.”

8Verified guest

“La Canzone restaurant is within walking distance. It's very close to the airport, making it a perfect base for a city break. Parking on site was provided.”

8Verified guest

“An unforgettable stay. The accommodation was reasonably large and quiet, with comfortable beds. The location was quiet in the highland area, near Southover Grange Gardens, and right next to the hotel's bus stop. There's also a slope and a private onsen. Staff were attentive and provided helpful information.”

8Verified guest

“The hotel offers a spacious room with a comfy bed, modern style, and a nice mini bar including an electric kettle, refrigerator, and glassware.”

04 — Location

Getting around Hakone

The property sits in Hakone.

Getting Around: A bus stop is located right outside the hotel, with direct lines from the train station, making it easy to reach nearby attractions and Lake Hakone.

Nearby Sights: The hotel is a short walk from Southover Grange Gardens and a 3.4 km drive from Hakone Gora Park Craft House Pottery Store. Museums are also easily accessible.

940 Sengokuhara, Hakonemachi, Ashigara-Shimo-Gun, Hakone, Kanagawa, Japan

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 10:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
112 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is by 10:00.

Are pets allowed at the hotel?

No, the hotel's policy states that pets are not allowed.

Is there a restaurant on site?

Yes, the hotel has a restaurant and a bar/lounge area. Guests have also mentioned a nearby restaurant called La Canzone within walking distance.

Does the hotel offer free Wi-Fi?

Yes, free Wi-Fi is available in rooms and throughout the property.

What room types are available?

Room options include Standard Twin Rooms, Superior Twin Rooms with Open Air Bath, and Twin Rooms with Open-Air Bath Museum Ticket, among others.

The bottom line

Hakone Highland Hotel is a solid choice for travelers seeking a modern, comfortable base in Hakone's highlands, with excellent onsen facilities and easy bus access. It's best for those who prioritize relaxation and convenience over a wide range of on-site amenities.

8For a relaxing highland stay with easy transport access.

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